Privacy Policy

At Diamond Art Obsession, we value your privacy and are committed to protecting your personal information.

This Privacy Policy explains how we collect, use and protect your information when you visit our website, place an order, or contact us.

Information We Collect

We may collect personal information including:

  • Your name

  • Email address

  • Shipping and billing address

  • Phone number

  • Payment details (processed securely through third-party payment providers)

  • Order history

  • Information you provide when contacting us

We may also collect non-personal information such as browser type, device information and website usage data through cookies and analytics tools.

How We Use Your Information

We use your information to:

  • Process and fulfil orders

  • Communicate with you about your order

  • Provide customer support

  • Improve our website and services

  • Send updates, promotions or marketing emails (if you have subscribed)

  • Prevent fraud or misuse of our website

Payment Information

Payments made through our website are processed securely by trusted third-party payment providers. We do not store your full payment card details on our servers.

Cookies & Analytics

Our website may use cookies and similar technologies to improve your browsing experience, analyse website traffic and help us understand how visitors use our site.

You can disable cookies through your browser settings if preferred.

Sharing Your Information

We do not sell or rent your personal information.

We may share your information with trusted third parties where necessary to operate our business, including:

  • Payment processors

  • Shipping providers

  • Website hosting services

  • Marketing and analytics platforms

These third parties only receive the information necessary to perform their services.

Data Security

We take reasonable steps to protect your personal information from loss, misuse, unauthorised access or disclosure. However, no online transmission or storage system can be guaranteed to be completely secure.

Your Rights

You may request access to, correction of, or deletion of your personal information at any time by contacting us.

You may also unsubscribe from marketing emails using the unsubscribe link provided in those emails.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be published on this page.

Contact Us

If you have any questions about this Privacy Policy or how your information is handled, please contact us at: info@diamondartobsession.com